About us:
Glitch Productions is an independent animation studio based in Australia making original, long form animated shows distributed on Youtube. Our channel has over 14 million subscribers, tens of millions of views per episode and is still growing strong. Our studio is filled with incredibly talented and passionate artists that are determined to change the way animation is produced and treated in the industry. Our biggest IP; Digital Circus, has amassed over 350 million views on the pilot alone and we have a lot more still to come.

Job Information: 

This fast-paced role will see you work with our logistics and merchandise teams across as you ensure that our merchandise is fulfilled to our B2B and B2C customers efficiently and on time. You will be exposed to the entire supply chain cycle as you coordinate new POs with our factory, update our buyers on shipments, maintain our inventory records, and solve regular problems that always appear during international shipping.

With interest in our products on a meteoric rise, this is a prime opportunity to work with international partners and globally recognised retailers as you represent one of the internet’s fastest growing brands.

Your duties will include:

• Consistent communication with our manufacturer, warehouse, distributor, and retailers to ensure that all stakeholders are informed along all stages of the supply chain journey.
• Ensuring that inventory systems across our Shopify, supplier OMS, and wholesale catalogues are consistent and accurate to each other.
• Assisting with the preparation of new SKUs for wholesale distribution by completing GTIN registrations and compliance safety tests, and then registering products in distribution partner portals.
• Logging and transferring pertinent data from retailer POs to our warehouse for efficient distribution.
• Working closely with the Logistics and Fulfilment manager to reduce fulfilment costs and delivery times.
• Regularly providing the finance team with updates on distribution shipments and inventory payables for the accurate forecasting of cash flow.

A successful candidate will have:

• Experience in 3PL, fulfilment, international shipping, supply chain, or similar role.
• Fluency in Mandarin Chinese.
• Familiarity with Shopify inventory systems.
• Experience with Microsoft Excel or Google Sheets.
• A passion for problem solving and a detail-oriented mind.
• Excellent and fast communication skills.

Bonus Skills:

• Excellent written, verbal, and interpersonal communication skills.
• Be extremely organized and have a strong work ethic.
• Familiarity with SQL or similar database software.
• Engaging personality and willingness to learn.
• Positive, go-getter attitude with a passion for making things.

What we offer:

• A competitive starting salary with reviews every 6 months.
• A flexible work arrangement and schedule, with options for work from home and flexi-hours.
• A casual and fun office environment where individual input is valued.
• Regular work functions and free entry to conventions and events.
• Relocation assistance for workers wishing to move to Sydney.
• Close to public transport in the heart of Parramatta CBD.
• Paid for gym memberships.
• Regular company breakfasts/lunches.
• A diverse team that values independent input and career development.

Our values

Glitch Productions has an art-first mindset. Regardless of which team we’re in, every single team member’s core mission is to create the best art possible, and delight our audience that has given us so much. We achieve this mission through our values:

Passion: First and foremost, every team member has a passion for the work we do and why we do it. It’s what allows us to contribute our creative energy, pitch new concepts, and give everything we make a personal touch that resonates with our fans.

Innovation: From cobbling together sets in a living room, to inventing new pipelines using breakthrough technology, we have always had a focus on innovation and new ideas. We always try to push the boundaries of our industry and keep things fresh and exciting for both the team and our audience.

Teamwork: Animation takes a big team of incredibly talented people and everyone is always ready to pitch in and lend a hand. We believe that our diversity and range of skills are what allows us to create works none of us could do on our own.

Integrity: Our integrity is the heart of our core mission. It’s what allows us to do right for our projects and for each other. 

At Glitch Productions, we’re passionate about fostering a diverse and inclusive workplace that reflects our values as a creative studio.

We hire based on skills, passion and potential, and celebrate the diverse perspectives that make our team stronger. We welcome people of all races, genders, sexual orientations, gender identities, ages, educational backgrounds, abilities, and experiences.

Simply put, if you’re a good person and share our passion for animation, we want to hear from you!