Supply Chain Coordinator

Guangdong, Guangdong Province, China

Full Time

Mid Level

About us:

We are a creative entertainment company based in Sydney. We make IP-driven products that fans love spanning animation, consumer products, supply chain, publishing, games and licensing. We have around 250 people across multiple divisions, each doing genuinely different work, and we are growing.

With multiple active and upcoming series, tens of millions of views per release, and a rapidly growing audience base, Glitch operates at the intersection of storytelling, digital media, and creator-led entertainment.

Role Information:

Based in Shenzhen or Dongguan, Guangdong Province, you will work with our logistics and merchandise teams to ensure that our merchandise is fulfilled to our B2B and B2C customers efficiently and on time.

You will be exposed to the entire supply chain cycle as you coordinate new POs with our factory, update our buyers on shipments, maintain our inventory records, and solve regular problems that always appear during international shipping.

With interest in our products on a meteoric rise, this is a prime opportunity to work with international partners and globally recognised retailers as you represent one of the internet’s fastest growing brands.

Your duties will include:

Consistent communication with our manufacturer, warehouse, distributor, and retailers to ensure that all stakeholders are informed along all stages of the supply chain journey.
Ensuring that inventory systems across our Shopify, supplier OMS, and wholesale catalogues are consistent and accurate to each other.
Assisting with the preparation of new SKUs for wholesale distribution by completing GTIN registrations and compliance safety tests, and then registering products in distribution partner portals.
Logging and transferring pertinent data from retailer POs to our warehouse for efficient distribution.
Working closely with the Logistics and Fulfilment manager to reduce fulfilment costs and delivery times.
Regularly providing the finance team with updates on distribution shipments and inventory payables for the accurate forecasting of cash flow.

A successful candidate will have:

Experience in 3PL, fulfilment, international shipping, supply chain, or similar role.

Fluency in Mandarin Chinese and English.
Familiarity with Shopify inventory systems.
Experience with Microsoft Excel or Google Sheets.
A passion for problem solving and a detail-oriented mind.
Excellent and fast communication skills.

Bonus Skills:

Familiarity with SQL or similar database software.
Engaging personality and willingness to learn.
Positive, go-getter attitude with a passion for making things.

Our values

Glitch Productions has an art-first mindset. Regardless of which team we’re in, every single team member’s core mission is to create the best art possible, and delight our audience that has given us so much. We achieve this mission through our values:

Passion: First and foremost, every team member has a passion for the work we do and why we do it. It’s what allows us to contribute our creative energy, pitch new concepts, and give everything we make a personal touch that resonates with our fans.

Innovation: From cobbling together sets in a living room, to inventing new pipelines using breakthrough technology, we have always had a focus on innovation and new ideas. We always try to push the boundaries of our industry and keep things fresh and exciting for both the team and our audience.

Teamwork: Animation takes a big team of incredibly talented people and everyone is always ready to pitch in and lend a hand. We believe that our diversity and range of skills are what allows us to create works none of us could do on our own.

Integrity: Our integrity is the heart of our core mission. It’s what allows us to do right for our projects and for each other.

At Glitch Productions, we’re passionate about fostering a diverse and inclusive workplace that reflects our values as a creative studio.

We hire based on skills, passion and potential, and celebrate the diverse perspectives that make our team stronger. We welcome people of all races, genders, sexual orientations, gender identities, ages, educational backgrounds, abilities, and experiences.

Simply put, if you’re a good person and share our passion for animation, we want to hear from you!

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Are you currently based in Shenzhen or Dongguan, Guangdong Province, China?*

Please outline your experience with supply chain systems and processes, including examples of the platforms/software you have used in the following areas:

- PO Management
- Shipment & Logistics Coordination
- Inventory/Warehouse Management
- Supplier Coordination
- Reporting & Data Analysis
- Other Relevant Systems Experience*

Do you have hands-on experience using Shopify?*

Do you have hands-on experience using Amazon Vendor Central?*

Do you have hands-on experience working with GS1 standards, systems or product data management?*

Scenario: One of our retailers has sent an email saying that their order is now a week overdue and demand to know why. The last you had heard from our warehouse manager, their order had left our warehouse on time. What would you check to figure out why the order may be delayed?*

Scenario: One of our retailers has received an order of 10,000 plushes, but have complained that some of them have no hang tags and thus cannot be sold in their current state. Describe the steps you would take next to rectify the situation.*

Describe your fluency in Mandarin Chinese (pick one):*

Describe your fluency in English (pick one):*

What are your salary expectations for this role?*

How did you hear about us?

Human Check*

Submit Application

Working At Glitch

Supply Chain Coordinator

Apply for this position